To check the status of your order, please log in to your account, click on your order, and view the shipping status and tracking details. If you checked out as a guest, you can check the status of your order by clicking "View Your Order" in your order confirmation or shipping confirmation email.
To initiate a return, please log into your account and find the returns link. If you paid as a guest and would like to return an item, please create an account using the email address on your order.
For further questions, please email us: support@victornest.com.
We typically respond within 24 hours of receiving an email inquiry. Our customer service team is available Monday to Friday from 9:00 AM to 7:00 PM, and Saturday from 1:00 PM to 6:00 PM (Eastern Time, New York)